We are committed to providing you with the best possible products and services, but in the unfortunate circumstance that you have a complaint or our app has a bug that needs to be fixed, please get in touch with us straight away using our support centre system. .
We are committed to providing you with the best possible products and services, but in the unfortunate circumstance that you have a complaint or our app has a bug need to be fixed, please get in touch with us straight away using our support center system.
Please provide as much detail as possible so we can best assist you.
Please provide as much information as possible, our support team will reply within 24 hours. Please be sure to check your Junk and Spam folders for our reply.
We suggest you to submit a ticket, if you have any problem.
- Use a micro-SD card to update your ND Tackle bait boat. The SD card should not have a capacity higher than 8 GB.
- 1. Download the new firmware BAITBOAT2
- 2. Copy the file to the SD card in the root directory (do not copy to a folder). Rename the file to ND2Fw.bin if it has a different name after download.
- 3. Insert the SD card into the SD card slot of the boat.
- 4. Turn on the boat.
- 5. The boat will start with a slight delay, indicating that the update was successful.
- 6. Remove the card from the card slot.
- - Use a micro-SD card to update your ND Tackle bait boat. The SD card should not have a capacity higher than 8 GB.
- - 1. Download the new firmware BAITBOAT1 (Beat version)
- - 2. Copy the file to the SD card in the root directory (do not copy to a folder). Rename the file to TEST.bin if it has a different name after download.
- - 3. Insert the SD card into the SD card slot of the boat.
- - 4. Turn on the boat.
- - 5. The boat will start with a slight delay, indicating that the update was successful.
- - 6. Remove the card from the card slot.
Note: The new app works for the Smart Bait Boat 1 and 2.
Usually you will receive a email with ORDER ID after your done a order from ND webshop or ND ebay. You can fill the ORDER ID to find the more tracking information. Please do not forget to check the email in the junk.
If you have a general technical problem, we suggest you can find tips from product user manual.
If you have a general technical problem, we suggest you can find tips from videos in ND YOUTUBE.